Privacy Policy

NEPSEO LLC is the controller of personal data collected through nepseo.com.

• Legal name: NEPSEO LLC
• Address: 1209 MOUNTAIN ROAD PL NE STR. ALBUQUERQUE, New Mexico PO 87110 - USA
• Email: info@nepseo.com
• Phone: +1(575) 204-1268
• Website: nepseo.com

When you use our contact form, we receive the information you enter:

• Name (required)
• Email address (required)
• Phone number (optional)
• Your message (required)

If you contract a service with us, we may also collect billing data such as your billing name, address and invoice details. We do not store full card numbers; payments are handled by external payment processors.

Our hosting provider may process technical logs (such as request times, pages requested and browser information) needed to deliver and secure the site.

• To respond to your enquiries.
• To deliver the training and support services you request.
• To issue invoices and process payments.
• To meet our legal, tax and accounting obligations.
• To keep the site secure and prevent abuse.
• To produce anonymous site statistics that help us improve the site.

Sending the contact form does not subscribe you to any marketing communications.

Where applicable law requires a legal basis, we process your data: to take steps at your request before entering into a contract and to perform that contract; to comply with legal obligations; on our legitimate interests in answering enquiries, securing the site and understanding how it is used; and on your consent where we ask for it. You can withdraw consent at any time without affecting processing carried out before withdrawal.

• FormSubmit — our contact form is submitted to FormSubmit (formsubmit.co), which delivers your message by email to info@nepseo.com.
• Lovable — hosts the site and provides our site statistics. These statistics use no cookies, store nothing on your device, do not keep IP addresses, and do not identify you or recognise returning visitors. They record the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for one year. These statistics are recorded for every visitor. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
• Google Fonts — the site loads its fonts from Google Fonts, so your browser connects to Google servers, which receive your IP address and browser information when fonts are requested.
• Email provider — messages to and from info@nepseo.com are processed by our email service provider.
• Payment processor — only if and when online payment is enabled; the processor will be disclosed to you before you pay.

We do not use Google Analytics or advertising pixels. These providers may process data in the United States. We do not sell personal data.

We keep enquiry messages for as long as needed to answer them and handle any follow-up, and generally no longer than 24 months after our last contact. Billing and contract records are kept for the period required by tax and accounting law. Site statistics are kept as described above.

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us through the contact form or at info@nepseo.com. You may also have the right to complain to a data-protection authority.

The site is served over HTTPS, which encrypts data in transit, including contact-form submissions. We limit access to personal data to those who need it. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.

We do not use advertising cookies or first-party analytics cookies. Only strictly necessary cookies may be set if our infrastructure requires them to deliver the site securely. Our Lovable site statistics use no cookies.

The site and our services are not directed at children under 13, and we do not knowingly collect their personal data. If you believe a child has sent us data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows the latest version. See also our Terms and Conditions.

For any privacy question or request, contact us:

• Legal name: NEPSEO LLC
• Address: 1209 MOUNTAIN ROAD PL NE STR. ALBUQUERQUE, New Mexico PO 87110 - USA
• Email: info@nepseo.com
• Phone: +1(575) 204-1268
• Website: nepseo.com