Terms and Conditions

This website and the services described on it are operated by NEPSEO LLC, a limited liability company organised under the laws of the State of New Mexico, USA ("Nepseo", "we", "us" or "our").

• Legal name: NEPSEO LLC
• Address: 1209 MOUNTAIN ROAD PL NE STR. ALBUQUERQUE, New Mexico PO 87110 - USA
• Email: info@nepseo.com
• Phone: +1(575) 204-1268
• Website: nepseo.com

nepseo.com presents information about Nepseo, our training programmes and support services, and provides a contact form so that visitors can send us enquiries. By accessing or using the site, you agree to these Terms and Conditions. If you do not agree, please do not use the site.

Nepseo provides relationship-marketing and direct-sales training and support. Our programmes cover sales and communication coaching, digital marketing, social selling, customer relationship management and team organisation, together with practical tools and resources, as described on the site.

Our services are educational. Any skills, methods or tools we share are offered to help you organise and improve your own independent activity; how you apply them is your own decision and responsibility.

We provide training and support only. In particular:

• We do not manage funds or accept investments.
• We do not sell investment products.
• We do not buy, sell, trade, exchange, custody or transmit precious metals, crypto or money.
• We are not a money transmitter.

Training does not guarantee income or sales results. Results depend on each person's own effort, skills and circumstances.

You may use the site for lawful, personal or business information purposes. You must not misuse the site, including by attempting to gain unauthorised access, interfering with its operation, introducing malicious code, sending spam or unlawful content through the contact form, or scraping content in a way that burdens the site.

We may suspend or restrict access to the site, in whole or in part, at any time to protect its security or operation.

Enrollment in any programme is subject to availability. An enquiry through the contact form is not a booking. Your place is confirmed only when we send you a written confirmation (for example, by email) setting out the programme, dates, format and price.

We may decline an enrollment request, for example where a programme is full or not suited to your needs, in which case nothing will be charged.

Prices are stated in United States dollars (USD). Any applicable taxes or fees will be disclosed to you before you purchase.

Payments are processed only through external payment processors. Never send card numbers or other payment credentials through the contact form or by email; we will not request them that way.

The site is not a deposit or custody service. We do not hold money on your behalf.

If you cancel a booked programme or session:

• 14 or more days before the start date: full refund.
• 7 to 13 days before the start date: 50% refund.
• Less than 7 days before the start date, or if you do not attend (no-show): no refund, except where non-waivable legal rights provide otherwise.

If we cancel a programme or session, you will receive a full refund of the amount paid for it.

For digital content (such as downloadable resources or online materials), you may request a refund within 14 days of purchase provided you have not started accessing or downloading the content.

Approved refunds are issued to the original payment method within 14 business days of approval.

You agree to provide accurate information when contacting us or enrolling, to keep any access details for our materials confidential, to attend sessions respectfully, and to comply with all laws and regulations that apply to your own business activity, including consumer-protection, advertising and tax rules.

You are solely responsible for the claims you make to your own customers. You must not represent that Nepseo endorses or guarantees your products, income or results.

All content on the site and in our programmes — including text, graphics, the Nepseo name and logo, training materials, templates and tools — is owned by or licensed to NEPSEO LLC and protected by intellectual-property laws.

When you enroll, you receive a limited, personal, non-transferable licence to use the materials for your own learning and business activity. You may not copy, resell, redistribute or publicly share them without our prior written permission.

The site or our materials may contain links to third-party websites or services. We do not control them and are not responsible for their content, policies or practices. Accessing them is at your own risk and subject to their own terms.

The site and our services are provided "as is" and "as available". We make no guarantee of income, sales, earnings or any other business results from our training, coaching or tools.

To the fullest extent permitted by law, NEPSEO LLC is not liable for indirect, incidental, special or consequential losses, including lost profits or lost business opportunities. Our total liability for any claim relating to a service is limited to the amount you paid for the service at issue.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, personal injury, or any other liability or right that cannot be excluded or limited under applicable law.

You agree to indemnify and hold harmless NEPSEO LLC, its members and representatives from claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the site or materials, or claims you make to third parties in your own business activity.

Our handling of personal data is described in our Privacy Policy.

Submitting the contact form is not consent to receive marketing communications. We use your message only to respond to your enquiry unless you separately agree otherwise.

We may update these Terms from time to time. The "Last updated" date at the top of this page shows when they were last changed. Changes apply from the date they are published on the site; terms agreed in a written enrollment confirmation continue to apply to that enrollment.

These Terms are governed by the laws of the State of New Mexico, USA. Any dispute will be subject to the courts of Bernalillo County, New Mexico, unless mandatory law gives you the right to bring proceedings in another jurisdiction.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect. These Terms, together with any written enrollment confirmation and our Privacy Policy, form the entire agreement between you and NEPSEO LLC regarding the site and our services.

For questions about these Terms, please contact us:

• Legal name: NEPSEO LLC
• Address: 1209 MOUNTAIN ROAD PL NE STR. ALBUQUERQUE, New Mexico PO 87110 - USA
• Email: info@nepseo.com
• Phone: +1(575) 204-1268
• Website: nepseo.com

You can also reach us through the contact form.